The debate of design vs functionality is highly important in the web design community, and open to much discussion. Ultimately it seems a balancing act between creating a visually impressive website without jeopardising the usability is essential.
If the website seems to be tricky to navigate then customers are likely to leave the site altogether, which defeats the object of having a web presence to promote your company and increase sales in the first place.
After some research we have discovered that functionality goes hand in hand with knowing your target audience. This is key to the design of the entire site, as designers will need to make the website accessible and appealing to this market.
For example, a website built for information or to promote services to the older generation of online user’s needs clarity, bold navigation which easily guides the viewer through the website and doesn’t alter from page to page – both of which will reassure the user. Coupled with this a predictable and logical layout, with a design that compliments the content, are also required.
Evidently this particular generation of web users will utilise websites such as the BBC, NHS or an ecommerce site like John Lewis, which all ensure functionality takes precedence over groundbreaking website designs.
For the younger target audience or the design community, an opportunity to be creative and experiment with the parameters of web design is present. They can either be for an individual bespoke client or a portfolio site.